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Featured Resources
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Featured Mortgage Broker Training, Loan Officer Lessons And Other Real Estate Resources Found On Battlecall.com
This department covers just some of the featured mortgage & real estate tools, spreadsheets, downloads and other resources found on our site. It is meant to give you a sampling of what we have to offer here on Battlecall.com. Please view the download library for a full list of all our downloadable resources.
RESOURCES IN THIS DEPARTMENT:
* Don't
forget...there's more great stuff in this department on the next page. Simply scroll down,
click "next page" at bottom and eureka you've found it...then dig right in,
warrior! :-)
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DOWNLOAD = Chock-Full 51-Page Mortgage Business Plan And Mortgage Marketing Plan With Full Financials And Revenue Forecasts
Feel like you're shooting in the dark? In order to succeed in the mortgage business you've got to have an organized war plan. Here, hot off my fax is a chock-full 51-page business plan from an actual mortgage company, obtained through government records. Inside are a full description of the business, industry and market analysis, marketing plan, management plan, operations plan, financial plan, risk assessment and contigency plans. As well as full appendicies of financial forecasts and 5-year revenue predictions. This plan was obtained through public domain sources but as a courtesy all identifying information has been blacked-out. Many of you warriors have been asking for a detailed step-by-step business plan, so I called a few sources and they delivered the goods. This resource alone should be worth a few extra thousand dollars in your pocket. And if you are starting a mortgage company of your own and need a business plan template, this is an absolute must! Enjoy! This resource is in Adobe PDF format. . . . >>> READ MORE
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DOWNLOAD = Emergency Loan Change Checklist
Hold your horses! Everything's changed on this loan and we need to act fast in order to save the deal. Not sure what to do? Whip out my handy Emergency Loan Change Checklist and watch your processors head spin faster than the girl from The Exorcist. Change the loan amount...change the rate...change the term...change the lender...cancel the loan...these are ALL things that will affect every other aspect of the paperwork on the mortgage. Use my emergency checklist next time you need to stop on a dime and chart a new course. Full steam ahead warriors! This resource is in Microsoft Word format. . . . >>> READ MORE
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DOWNLOAD = Scarecrow Brain Processing Notes
"If I Only Had A Brain..." Sometimes I wish I did, but with too many things to remember and not enough space in the old noggin' I had to come up with another solution. My chemistry teacher once said that you should always think with your brain and remember with your pencil. He's right. For scarecrow brains like me, I had the perfect solution...to write every little processing nugget down in a daily working document. Here are my mortgage notes (in their entirety, about 11 pages long full of bullet points and facts. I've left them as is, so you can see how my thinking works. Likely, you already know many of these things but I'm sure there are some you don't (keep in mind that some items may have changed with the times like LTV thresholds etc.). Even today, I still learn something new with every loan. Feel free to add or modify the list and pass it along to the fellow scarecrows in your office. Tweet. Tweet. This resource is in Microsoft Word format. . . . >>> READ MORE
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DOWNLOAD = Mortgage Loan Scenario Pricing Spreadsheet
Why spend money on gizmo software when you just need a simple loan pricing engine? Here's a nifty little tool that helps you automatically calculate the numbers and price loans out effectively between scenarios. It's a little basic, but perhaps that's all you need. This resource is courtesy of Erik Webster, who is also the author of our loan officer survival section here on Battlecall. Thank you Erik for sharing this great resource! This resource is in Microsoft Excel format. . . . >>> READ MORE
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DOWNLOAD = Keep On Track Appraisal Order Form
Appraisers aren't always the easiest bunch to deal with. During the refi boom of the past few years, these guys were rude, obnoxious and arrogant. Not all, but some. They would sit on deals and gladly took their time as if rate locks didn't matter. They got a ton of "free" business and referrals from me over the years and it took me a long time before I found a good group to deal with. My...my...how times have changed. . . . >>> READ MORE
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DOWNLOAD = Short And Sweet Intro Letter
Sometimes the most powerful things come in small packages. When time is short and you need to send a quick email out to your prospect list, use this email template as a conversation starter. Believe it or not, some customers respond better to an email than they would a phone call. Couple this with your own lead generation website and you'll be able to price and quote the loan scenario on your first phone call back! Top producers have been using my 2-part contact method for years and now you can too! This resource is in Microsoft Word format. . . . >>> READ MORE
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DOWNLOAD = Loan Officer Sales Script For ARM Conversion Loans When Date Is Unknown But Trouble Looms
Here is a mortgage sales script you can use with any ARM (adjustable rate mortgage) loans that you may come across. Oftentimes, customers in these loans know they are in "trouble" as the loan will adjust but don't know when that will happen. Use this script along with the 1003 sales script and you will have an easier time of converting them. This resource is courtesy of Erik Webster, who is also the author of our loan officer survival section here on Battlecall. Thank you Erik for sharing this great resource! This resource is in Microsoft Word format. . . . >>> READ MORE
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DOWNLOAD = Our Version Of An ARM Conversion (Adjustable Rate Mortgage) Prospecting Letter That Warns Of Things To Come And Generates Callbacks
A fellow Battlecall warrior recently sent us his version of an ARM (adjustable rate mortgage) conversion letter. We took his letter and made it one better with our own Battlecall spin. It's where you target people who are in variable loans and try to convince them to refinance into a fixed interest rate before their loan adjusts. This is a huge market right now and I would even venture to say that it is even bigger than the current purchase market. With all of those low ball, teaser and exotic rates out there...many of these borrowers will be panicking when time is up! That's where you come in, super hero loan officer to refinance them into a fixed rate and save the day! Bravo! . . . >>> READ MORE
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DOWNLOAD = CYA, Equal Credit Opportunity Act Mortgage Loan Disclosure
On every mortgage loan, there are state and federal disclosures that must be given to the client. Here is an equal credit opportunity act loan disclosure you must have the client sign and return to you. With all of the new rules and legislation regarding racism and discrimination in housing, it is imperative that you include this document in all of your loan disclosures. This letter is part of my CYA series (cover your "behind") and you are free to use it as part of your mortgage loan arsenal. This resource is in Microsoft Word format. . . . >>> READ MORE
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DOWNLOAD = Mortgage Loan Proposal Email Letter Template #2
Everything here in the office is as automated as possible. That includes every contact and communication we send out to the borrowers. Here is loan proposal template #2 we use when we email a quote to a mortgage customer. We try to emphasize the benefits of working with us and hit the customer's hot buttons based on the feedback they gave us in the initial phone conversation. Obviously, depending on market climate and type of loans you offer, these letters should be adjusted accordingly. They do, however, provide you with something to get started with that you can change yourself without reinventing the wheel. There are 3 total in the series, so be sure to look for them here on Battlecall. This resource is in Microsoft Word format. . . . >>> READ MORE
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DOWNLOAD = Golden Ticket Mortgage Pre-Approval Letter For Home Buyers
One thing every home buyer will need is a pre-approval letter from their mortgage company saying that they are qualified and eligible for a home loan. Realtors and brokers know the truth about these letters that they aren't worth a hill of beans (as there are still many qualifying factors to be determined before the person actually gets the money). Despite the big "secret", pre-approval letters are the golden ticket into open houses and showings as it at least demonstrates that the buyer is serious and has taken the first step. In this letter, you'll share in your borrower's excitement, create rapport and establish goodwill from day one. I've written it for maximum marketing effect as well as keeping enough qualifiers in there to cover your behind if things go sideways. Feel free to modify as needed. This resource is in Microsoft Word format. . . . >>> READ MORE
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DOWNLOAD = Time To Start Over Sub-Prime Postcard
Attracting subprime borrowers is easy when you know how. You've got to figure out their motivating factors...how did they get into this mess in the first place? What are their future goals? Most subprime borrowers know that they're in a tangle and most want to get out of it. That's where you come in! As a mortgage professional it's your duty to save the day. But, before you can do that, you have to make yourself known. Here is a subprime postcard marketing template you can use as a starting point to make your own. Postcards are a great marketing tool and currently cost only about 20 cents or so to mail. There's a lot of marketing bang for your buck and even if you get just one loan back, it's worth it! This resource is in Microsoft Word format. . . . >>> READ MORE
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DOWNLOAD = CYA, Notification For All Mortgage Loan Applicants, Ensures Transparency And That Everything Is Clearly Stated
On every mortgage loan, there are state and federal disclosures that must be given to the client. Here is a notification to all mortgage loan applicants disclosure you must have the client sign and return to you. With all of the new rules and legislation regarding fairness and transparency in the housing market, it is imperative that you include this document in all of your loan disclosures. This letter is part of my CYA series (cover your "behind") and you are free to use it as part of your mortgage loan arsenal. This resource is in Microsoft Word format. . . . >>> READ MORE
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DOWNLOAD = Mortgage Loan Proposal Email Letter Template #3
Everything here in the office is as automated as possible. That includes every contact and communication we send out to the borrowers. Here is loan proposal template #3 we use when we email a quote to a mortgage customer. We try to emphasize the benefits of working with us and hit the customer's hot buttons based on the feedback they gave us in the initial phone conversation. Obviously, depending on market climate and type of loans you offer, these letters should be adjusted accordingly. They do, however, provide you with something to get started with that you can change yourself without reinventing the wheel. There are 3 total in the series, so be sure to look for them here on Battlecall. This resource is in Microsoft Word format. . . . >>> READ MORE
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DOWNLOAD = Goal Tracking Sold Fees Worksheet
Back when I was dealing with a multitude of loan officers at the branch level, I needed a quick and easy way of making sure that everybody was on track to meet their goals. In this worksheet, you'll see our sold fees (YSP and any front-end points on the loan) goal and a running total as we countdown to victory. Although the numbers today would be a challenge given the current state of the mortgage industry. But, back in early 2000 bringing in $10,000 to $20,000 in fees at the branch level was very much attainable. . . . >>> READ MORE
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DOWNLOAD = Absolute Must-Have Purchase Loan Customer Documents Needed Checklist
One thing you absolutely must do when dealing with a mortgage customer is take control. There's no doubt about who's driving the bus in this transaction...it's you! And you, as the loan officer need to make sure you have everything in order and all your ducks in a row. With this handy purchase loan checklist, you'll never have a customer say that they didn't know about something. Here it's all organized into a simple format and can even be emailed. Modify as needed. We also have a refinance loan documents checklist to go along with this one. Be sure to look for it! This resource is in Microsoft Word format. . . . >>> READ MORE
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DOWNLOAD = The Dirt On Realtors By Uncle Sam
Ever wonder why realtors are sometimes referred to as "real litters"? Real estate agents are part of an old boys network, even though most of them are women! What I mean is that I always suspected that backroom deals and hush hush handshakes were part of most transactions. Now, this goverment report proves just that! The MLS is surely a monopoly and these closed marketplaces have a way of ensuring the housing prices stay high. For Sale By Owner (FSBO's) have little recourse but to play by Mr. Real Litter's rules and this report from the government accounting office digs-up some of the factors that affect price competition in the marketplace. A wonderful read over the shredder. This resource is in Adobe PDF format. . . . >>> READ MORE
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DOWNLOAD = CYA, Application Complete Letter
Here is an application complete letter you should include in all your loan disclosures. Every state is different and you always want to make sure you've got yourself covered so nothing comes back to bite you. This letter is part of my CYA series (cover your "behind") and you are free to use it as part of your loan arsenal. This resource is in Microsoft Word format. . . . >>> READ MORE
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DOWNLOAD = Powerful Postcard Lead Generator
Many of you have been asking about some of my marketing methods and templates I use. Here is a powerful postcard lead generator I use in conjunction with my lead site as seen at FindTheLowestRate.com. It's a 4 x 6 postcard stuffed to the brim with hot buttons and keywords designed to get attention. Couple this with your own lead generation website and you'll have a powerful combination. Feel free to edit and use as part of your own website campaigns. This resource is in Microsoft Word format. . . . >>> READ MORE
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DOWNLOAD = HELOC & Home On The Line Booklet
Here is an electronic version of the Federal Reserve booklet for consumers entitled, "When Your Home Is On The Line, What You Should Know About HELOCS (Home Equity Lines Of Credit)", by the Federal Reserve Board Office Of Thrift Supervision, which must be given to every consumer on any mortgage loan, no matter how many times they have been through the process. Save hundreds of dollars per year...eliminate the hassle, expense, and cost of printing and production! Why spend money on a hard copy, when you can easily email this document to your clients?! It's a no-brainer. This resource is in Adobe PDF format. . . . >>> READ MORE
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DOWNLOAD = CYA, TIL Disclosure Letter
Here is a Truth In Lending (TIL) letter you should include in all your loan disclosures. Every state is different and you always want to make sure you've got yourself covered so nothing comes back to bite you. This letter is part of my CYA series (cover your "behind") and you are free to use it as part of your loan arsenal. This resource is in Microsoft Word format. . . . >>> READ MORE
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DOWNLOAD = Credit Overdue For Subprime Mortgage Lending
Subprime lenders haven't always gotten the "credit" that they deserve. Why is it that in the words of Rodney Dangerfield, "They get no respect."? Could it be that there's too many crooked people on the B-paper side of the industry? Perhaps. But, there's also a lot of good people and good deeds. I found this report while digging through my files here and I like it because it reminds us all why we are in this business and how important even the "bad" loans are. It's good to keep our heads on straight and read another opinion on this often beat-up segment of the market. . . . >>> READ MORE
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DOWNLOAD = Easy Phone Call Message Center
Tired of losing those little yellow Post-It notes? Does your processor have scraps of paper lying around with your important call-backs on it? Don't despair! Use this handy phone call message center and keep track of every incoming call. Yes, we all have voicemail, but isn't it nice to have a place to make notes and follow-up when you return that call? This resource is in Microsoft Word format. . . . >>> READ MORE
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DOWNLOAD = Get Paid Upfront For Credit & Flood Certs, Ingenius Letter
Here's a great way to make sure you don't get stiffed on credit report fees...make it just another part of the loan process! I created this form to go along with all the regular loan disclosures and simply asked the customer for a credit card to cover the credit report and flood certification fees associated with the loan. And once the loan closes, these fees would be credited back to them as having been POC (paid outside of closing). Using this form does two things. First, it mentally commits them to the loan process because they are paying a small amount towards it upfront. Second, it ensures that you don't have to eat the fees! Now, I know a measly $50 to $75 doesn't sound like much, but when you do the type of volume that I do, it can certainly add up. And I'll be damned if it's me that's gonna pay for a customer that just uses me to rate shop! Sometimes, as a loan officer, you need to just whip people into shape to get the respect you deserve. Lol. :-) This resource is in Microsoft Word format. . . . >>> READ MORE
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DOWNLOAD = My Secret Daily To Do List
People often ask me what my biggest secret to success is? I tell them that it's that I actually get stuff done. All to often people promise that they will do something, but many times fail to follow through. Salespeople are notorious for this! The reason why I succeeded in the mortgage business over a lot of other loan officers, is that I write everything down and am a BIG to-do list type. My chemistry teacher once told me to "think with your brain and remember with your pencil"...advice that has served me well over the years. Here are my secret daily to-do worksheets which have evolved over time incorporating my morning routine, a set of to-do action points, and a second page with nice-to-do's. I try to get all the to-do's done and if I can get to page 2 then I'll try. If not, no big deal because I know I've gotten all the important stuff out of the way. And when the next day arrives, I re-order my list and start over again. A simple system...yes. Foolproof even, I dare to say. Give my daily to-do worksheets a try and your skyrocketing income will tell the story. This resource is in Microsoft Word format. . . . >>> READ MORE
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